Productivity

What do you do to create a great customer experience?

March 15, 2011

I recently had to have a tyre replaced on my car. I mean, who knew that if you accidentally hit a kerb when going around a corner it could really do some damage? Apparently it’s quite common, but that’s another story. What this meant though was I had to get a new tyre as the [...]

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7 tips on effective planning for your business

March 8, 2011

Do you get excited when you spot a great business opportunity? Where a great big smile crosses your face and you create this vision of how great it could be and the impact it could have on yourself and your business? And then you start thinking about how to turn the opportunity into reality. What [...]

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How business plans enhance small business decision making

March 1, 2011

“Planning is bringing the future into the present so you can do something about it now” Alan Lakein One of the key things when developing your small business plan is to pay attention to both general goals and specific tasks. Why? Because it forces you to think through your business from beginning to end.   [...]

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