conflict management

How to Give Feedback that Makes Your Staff Hate You

September 21, 2010

Most small business owners don’t want to demoralize staff members and make employees hate working for them, as this always destroys productivity. However, the way some people give feedback to employees would certainly give the impression that the sole aim of the feedback is to demoralize the employees. Here are some of the ways you [...]

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Creating win/win solutions to small business problems

May 25, 2010

“I know that you believe you understand what you think I said, but I’m not sure you realize that what you heard is not what I meant.” – Robert McCloskey When you are an entrepreneur, you need to deal effectively with conflicts. Small business people need the excellent communication skills that will help to defuse [...]

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